top of page
  • Writer's pictureNick

Our service in December and over the Christmas period

Over December and the Christmas period there will be changes to our service. Find out more below.

Changes to referrals - Closure throughout December

From Monday 5th December, our service will be closed to routine referrals. This includes things such as independent assessment work, non urgent immigration / Exceptional case funding. We will not carry a waiting list for the new year.

We will continue to accept emergency referrals in this time, for instance in cases where families are imminently homeless and age disputed young people not in local authority accommodation. We are not able to take on all cases in this time, as we use this period to catch up on casework and deal with demand on the service, if we cannot, we will signpost to another service that may be able to help.

Changes to outreach services

No outreach work will take place in any advice services throughout December.

Christmas service closure

We will be closed for the Christmas period from the 23rd December 2022 to the 3rd January 2022. We will have a limited duty service for emergencies for existing clients and new urgent referrals between 10am-1pm on the following days;

  • 28th December

  • 29th December

  • 30th December

There will be one member of staff covering urgent cases on these days, between 10am and 1pm. No routine casework will take place between the 23rd December and 3rd January for existing cases.

We wish everyone a wonderful break and a happy Christmas.

52 views0 comments


bottom of page